An e-Gift Card and a physical Gift Card serve the same purpose of providing a prepaid amount that can be redeemed for purchases at a specific store or business. However, they differ in their formats and how they are delivered:

Format:

• e-Gift Card: An electronic or digital gift card that is typically delivered via email or through an online platform. It contains a unique code or barcode that the recipient can use for online or in-store purchases.
• Physical Gift Card: A tangible card made of plastic or paper that includes a unique code or magnetic stripe. It is physically handed over to the recipient and can be used in-store or, in some cases, for online purchases.

We offer pre-loaded gift cards in denominations of ¢10, ¢25, and ¢50. Additionally, you have the option to choose a custom amount for a more personalized gift.

Absolutely! You can add a personal touch by including a customized message when purchasing the gift card online or in-store

Gift cards are non-transferable and non-refundable. Once purchased, they cannot be exchanged for cash.

Our gift cards are valid for 2 months from the date of purchase. Please check the expiration date on your card.

Gift cards can be redeemed at any Tropical Queen Ice Cream store location. Simply present your card at the time of purchase.

Yes, our gift cards are applicable for both in-store and online purchases. When ordering online, enter the gift card code during the checkout process.

• Unfortunately, lost or stolen gift cards cannot be replaced or refunded. Please treat your gift card like cash and store it securely.

If you have any additional questions or concerns regarding our gift cards, feel free to reach out to our customer support team at support@tropicalqueenicecream.com. We're here to help you make every gift a tropical delight!